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fromyouflowers.com Complaint - fromyouflowers.com does not deliver!
fromyouflowers.com Complaint

fromyouflowers.com Complaint

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fromyouflowers.com does not deliver!


My flowers I ordered for a memorial service did not get delivered. I contacted them the morning of the day it was to be delivered and they assured me that the florist would deliver them by the guaranteed time. At that point they should have notified me that a phone number was needed and that without it, they will not deliver. Very disappointed. I have used online sites for my floral needs for years and this was my first problem. I will not recommend this site and not attempt to use this site in the future.


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Comments


undelivered says: (6 years ago)
 0
Family member notified me that the flowers got delivered in time for the service and were beautiful. Apparently, it was the customer service of fromyouflowers.com that failed by alerting me that my flowers would not be delivered and the best they could do was send flowers to someone the following day. They may need a better way of checking in with the florist that they use. Although the flowers got delivered, being told that they wouldn't still turns me off from using this site in the future.




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